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Help Desk Call Options

Main Number

Allscripts EMR ( 1 )

Allscripts EMR ( 1 )

(423) 282-6122

Allscripts EMR ( 1 )

Allscripts EMR ( 1 )

Allscripts EMR ( 1 )

Allscripts Touchworks EHR

Citrix and Allscripts Password Support

Live Scan

FollowMyHealth

APM ( 2 )

Hardware ( 3 )

Hardware ( 3 )

Allscripts Practice Management (APM)

PayerPath

Appointment Issues

Curve

Hardware ( 3 )

Hardware ( 3 )

Hardware ( 3 )

Computer Hardware and Software

Printers

Network Issues

Email

Citrix Loading Issues


Other Help Desk Numbers

ETSU Help Desk

Visual Telehealth Support

Ballad Help Desk

(423) 439-4648

Ballad Help Desk

Visual Telehealth Support

Ballad Help Desk

(423) 431-6290

Visual Telehealth Support

Visual Telehealth Support

Visual Telehealth Support

(888) 273-1738

ETSU Health: Help Desk Team Members

Allscripts EHR

Monaco Briggs, Amanda Livingston, Tracey (Masey) Julian, Dalton Kinkead, and Lori Bray

APM

Jennifer Fink, Leanna Booher, and Sarah Brademeyer 

Hardware

Monaco Briggs, YanYi Lai, Michael Largent, and Lori Bray

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